Terms of Service

1. Agreement to Terms

By accessing and using The Ops Toolbox ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of the courts of Victoria.

2. Description of Service

The Ops Toolbox provides business tools, frameworks, and resources to help startups and scale-ups grow their businesses. Our services include:

• Diagnostic assessments and evaluations
• Strategic planning playbooks and frameworks
• Interactive tools and calculators
• Educational content and insights
• Community features and support

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. All prices are in USD (United States Dollars) and include any applicable taxes.

4.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all applicable fees. All payments are processed securely through our payment partners.

4.3 Refunds

Refunds are handled in accordance with Australian Consumer Law. We may offer refunds at our discretion for valid reasons within 30 days of payment.

5. Acceptable Use

5.1 Permitted Use

You may use the Service for lawful business purposes only. You agree to use the Service in accordance with these Terms and all applicable laws and regulations.

5.2 Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers connected to the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Share your account credentials with others
• Use automated systems to access the Service without permission
• Upload or transmit malicious code or harmful content

6. Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are owned by The Ops Toolbox and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Content

You retain ownership of any content you create or upload to the Service. By using the Service, you grant us a limited license to use, store, and process your content as necessary to provide the Service.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

8.2 Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may terminate your account at any time by contacting us or using the account settings in the Service.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: