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Managing Your Subscription
Everything you need to know about managing your The Ops Toolbox subscription.
Subscription Plans
The Ops Toolbox offers flexible subscription plans designed to grow with your business. All plans include access to our core diagnostics and playbooks, with additional features available in higher tiers.
Pro Plan
- • All diagnostics and playbooks
- • Interactive tools and templates
- • Progress tracking
- • Email support
- • 14-day free trial
Pro Plus Plan
- • Everything in Pro
- • AI-powered insights and tools
- • Advanced analytics
- • Priority support
- • No free trial (immediate billing)
Managing Your Subscription
Access Subscription Settings
Navigate to your account settings to manage your subscription. You can view your current plan, billing information, and make changes to your subscription.
Go to Account SettingsView Billing History
Access your complete billing history, download invoices, and view payment details. All billing information is securely stored and easily accessible.
Download InvoicesUpdate Payment Method
Keep your payment information up to date to ensure uninterrupted access to The Ops Toolbox. You can update your credit card or switch to a different payment method anytime.
Update Payment MethodPlan Changes and Upgrades
Upgrading Your Plan
- Upgrades take effect immediately
- Prorated billing for the current period
- Access to new features right away
- No interruption to your current work
Downgrading Your Plan
- Changes take effect at next billing cycle
- Some features may become unavailable
- Data is preserved but access may be limited
- No additional charges for downgrades
Billing and Renewal
Billing Cycle
- • Monthly or annual billing options
- • Automatic renewal unless cancelled
- • Email notifications before renewal
- • Grace period for payment issues
Payment Processing
- • Secure payment processing via Stripe
- • Support for major credit cards
- • Automatic retry for failed payments
- • Email notifications for payment issues
Common Questions
Can I change my billing frequency?
Yes, you can switch between monthly and annual billing in your account settings. Annual billing offers a discount compared to monthly billing.
What happens if my payment fails?
We'll automatically retry the payment and send you email notifications. You'll have a grace period to update your payment method before access is suspended.
Can I get a refund?
We offer a 30-day money-back guarantee for new subscriptions. Contact our support team if you're not satisfied with your purchase.